Shipping & Delivery Policy

Thank you for choosing Karuna Sagar Cloud Kitchen. We prepare every meal fresh after your order is confirmed and strive to deliver your food safely and on time.

1. Order Processing

• All orders are prepared only after confirmation.
• Preparation time depends on the items ordered.
• Customers will receive order confirmation after successful payment or order placement.

2. Delivery Areas

We currently deliver to selected serviceable locations in and around Bengaluru. Delivery availability depends on your location.

3. Delivery Time

• Typical delivery time is 30–60 minutes.
• Delivery time may vary depending on traffic, weather, festivals, or order volume.
• We will make every effort to deliver your order as quickly as possible.

4. Delivery Charges

• A delivery charge may apply depending on your delivery location.
• FREE Delivery is available for orders above ₹999.
• Applicable delivery charges (if any) will be displayed during checkout before payment.

5. Delivery Attempts

Please ensure that the delivery address and contact number are accurate. If the customer is unavailable or the address is incorrect, the order may not be delivered, and additional charges may apply for re-delivery.

6. Delays

Delivery may occasionally be delayed due to weather conditions, heavy traffic, public holidays, or other unforeseen circumstances beyond our control. We appreciate your patience and understanding.

7. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

8. Policy Updates

We reserve the right to update this Shipping & Delivery Policy at any time. Changes will be published on this page with the revised effective date.